Fixing Output Post-processor actions failed issues in EBS R12


Tip of the week:

Environment: Oracle EBS 12.1.3, Oracle Database 11gR2, RedHat Linux5

Symptoms:

Users unable to open the out files.

Concurrent requests failed with “Post-processing of request failed error message”

One or more post-processing actions failed. Consult the OPP service log for details.

No further attempts will be made to post-process this request.

Cause:

The concurrent manager process was able to successfully invoke the Output Post-Processor (OPP) but encountered a timeout as the OPP takes longer than the value assigned to complete the job.

 Solution:

Increase the value of profile Concurrent: OPP Response Timeout . Bounce Apache and retest.

If the issue still exists, perform the following steps.

Increase the number of Output Post Processors as follows:

Increase the number of processes for Output Post Processor.

Additionally, ensure there is a setting of  oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=5 under Parameters.

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About Sunthar Tharmalingam
Bio: Sunthar is an Oracle Certified Professional with over 14 years of experience in multifaceted architectural design and implementation of mission-critical global Oracle Applications. He provides technical leadership to the enterprise project teams and manages the comprehensive implementation life-cycle. Sunthar has exhaustive hands-on competencies in vital Oracle technologies such as Oracle E-Business Suite, Databases, OBI Applications, Oracle Identity Management and Webcenter suites. This Blog has been categorized according to the Oracle products that integrates with Oracle E-Business Suite. Should you wish to participate as an author for a related module or category please register as a member and mail me to let me know which category you would like to write under.

2 Responses to Fixing Output Post-processor actions failed issues in EBS R12

  1. John Snyder says:

    Sunthar, EBS shows my Output Post Processor down, when I try to restart via OAM, and look at the Log I receive an “Error occurred while fetching file”. Where would the log file be located and/or what env variable should I be looking at ?

  2. Please run the below query to get the logfile
    SELECT fcpp.concurrent_request_id req_id, fcp.node_name, fcp.logfile_name
    FROM fnd_conc_pp_actions fcpp, fnd_concurrent_processes fcp
    WHERE fcpp.processor_id = fcp.concurrent_process_id
    AND fcpp.action_type = 6
    AND fcpp.concurrent_request_id = yourrequestid
    Thanks….

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